Jurisdiction
Regulatory Agency
State Licenses
License Number
Alabama
Alabama Securities Commission
Money Transmission License
970
Alaska
State of Alaska, Division of Banking & Securities
Money Transmitter License
AKMT-017992
For Alaska Residents Only
If your issue is unresolved by XTransfer Inc, please submit formal complaints with the State of Alaska, Division of Banking & Securities.
Please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf.
Submit formal complaint form with supporting documents:
Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807
If you are an Alaska resident with questions regarding formal complaints, please email us at [email protected] or call Nine Zero Seven Four Six Five Two Five Two One
If your issue is unresolved by XTransfer Inc, please submit formal complaints with the State of Alaska, Division of Banking & Securities.
Please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf.
Submit formal complaint form with supporting documents:
Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807
If you are an Alaska resident with questions regarding formal complaints, please email us at [email protected] or call Nine Zero Seven Four Six Five Two Five Two One
Arizona
Department of Insurance and Financial Institutions
Money Transmitter License
MT-2001707
Arkansas
Arkansas Securities Department
Money Transmitter License
134453
Colorado
Colorado Division of Banking
Money Transmitter License
500325
COLORADO MONEY TRANSMITTERS ACT
CUSTOMER NOTICE
Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 11, Article 110, Colorado Revised Statutes.
If you have a Question about or Problem with YOUR TRANSACTION - THE MONEY YOU SENT
You must contact the Money Transmitter who processed your transaction for assistance. The Division of Banking does not have access to this information.
If you are a Colorado Resident and have a Complaint about THE MONEY TRANSMITTER - THE COMPANY THAT SENT YOUR MONEY
ALL complaints must be submitted in writing. Please fill out the Complaint Form provided on the Colorado Division of Banking's website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at:
Colorado Division of Banking
1560 Broadway, Suite 975
Denver, CO 80202
Email: [email protected]
Website: https://banking.colorado.gov/industry/money-transmitters
Section 11-110-120, C.R.S. requires that money transmitters and money order companies post this notice in a conspicuous, well-lighted location visible to customers.
CUSTOMER NOTICE
Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 11, Article 110, Colorado Revised Statutes.
If you have a Question about or Problem with YOUR TRANSACTION - THE MONEY YOU SENT
You must contact the Money Transmitter who processed your transaction for assistance. The Division of Banking does not have access to this information.
If you are a Colorado Resident and have a Complaint about THE MONEY TRANSMITTER - THE COMPANY THAT SENT YOUR MONEY
ALL complaints must be submitted in writing. Please fill out the Complaint Form provided on the Colorado Division of Banking's website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at:
Colorado Division of Banking
1560 Broadway, Suite 975
Denver, CO 80202
Email: [email protected]
Website: https://banking.colorado.gov/industry/money-transmitters
Section 11-110-120, C.R.S. requires that money transmitters and money order companies post this notice in a conspicuous, well-lighted location visible to customers.
Delaware
Delaware Office of the State Bank Commissioner
Check Seller & Money Transmitter License
039737
District of Columbia
Department of Insurance, Securities and Banking
Money Transmitter License
MTR2357059
Florida
Office of Financial Regulation (OFR) — Division of Consumer Finance
Money Transmitters License
FT230000472
Florida Office of the Controller
For complaints directly to the Florida Office of Financial Regulation, please send correspondence to:
Florida Office of Financial Regulation
200 E. Gaines Street
Tallahassee, FL 32399-0376
Toll-Free Number: 1-800-848-3792
For complaints directly to the Florida Office of Financial Regulation, please send correspondence to:
Florida Office of Financial Regulation
200 E. Gaines Street
Tallahassee, FL 32399-0376
Toll-Free Number: 1-800-848-3792
Georgia
Department of Banking and Finance
Seller of Payment Instruments & Money Transmitter License
2357059
Idaho
Idaho Department of Finance
Money Transmitters License
MTL-367
Illinois
Illinois Department of Financial and Professional Regulation
Money Services License
MT.0000520
Disclosure: If you have a complaint, first contact the consumer service team at XTransfer Inc. at XXXXX, if you still have an unresolved complaint regarding the company's money transmission activity, please direct your complaint to: Illinois Department of Financial & Professional Regulation, Division of Financial Institutions, 1-888-473-4858 (toll-free), https://idfpr.illinois.gov/
Indiana
Indiana Department of Financial Institutions
Money Transmitter License
Iowa
Iowa Division of Banking
Money Services License
2024-0221
Kansas
Office of the State Bank Commissioner
Money Transmitter License
MT.0000287
Kentucky
Office of Financial Institutions
Money Transmitters License
SC915414
Maine
Maine Bureau of Consumer Credit Protection
Money Transmitter License
Maryland
Maryland Department of Labor Office of Financial Regulation
Money Transmitters License
2357059
Massachusetts
The state of Massachusetts does not require us to have a license.
Michigan
Michigan Department of Insurance and Financial Services
Money Transmitter License
MT0026492
Minnesota
Minnesota Department of Commerce
Money Transmitters License
MN-MT-2357059
Mississippi
Department of Banking and Consumer Finance
Money Transmitter License
2357059
Missouri
State of Missouri Division of Finance
Sale of Checks License
MO-26-10166
Montana
The state of Montana does not require a license.
New Hampshire
New Hampshire Banking Department
Money Transmitter License
2357059MT
New Mexico
Regulation and Licensing Department Financial Institutions Division
Money Transmitter License
North Carolina
The state of North Carolina does not require us to have a license.
North Dakota
North Dakota Department of Financial Institutions
Money Transmitter License
MT105108
Oklahoma
Oklahoma Banking Department
Money Transmitter License
Oregon
Oregon Division of Financial Regulation
Money Transmitter License
Pennsylvania
Pennsylvania Department of Banking and Securities (DoBS)
Money Transmitter
121111
Rhode Island
Rhode Island Department of Business Regulation (DBR), Division of Banking
Currency Transmitter
20265025CT
South Carolina
South Carolina Office of the Attorney General
Money Transmitter License
South Dakota
South Dakota Division of Banking
Money Transmitter License
2357059.MT
Tennessee
Department of Financial Institutions
Money Transmitter License
2357059
Utah
Utah Department of Financial Institutions
Money Transmitter License
Vermont
Vermont Department of Financial Regulation
Money Transmitter License
MT-2357059
Virginia
Virginia Bureau of Financial Institutions (BFI)
Money Order Seller and Money Transmitter License
MO-550
West Virginia
West Virginia Division of Financial Institutions
Money Transmitter License
WVMT-2357059
Wyoming
Wyoming Department of Audit — Division of Banking
Money Transmitter License
7409
