
Customer Stories
How Singapore Businesses Can Simplify RMB Payments: Ben's Experience with XTransfer
"With XTransfer, we can convert SGD to RMB quickly, pay our suppliers without high bank fees, and manage everything wherever we are."
Simplifying Cross-border Procurement
Ben works for Xiamen Taiba Trading Co., Ltd., a Singapore-based cross-border trading company. Every day, his team purchases components from suppliers in mainland China, making efficient RMB payments an essential part of their procurement process.
Before using XTransfer, converting foreign currency into RMB was often expensive and inconvenient. Bank restrictions, high transfer fees, and lengthy processing times made international payments more complicated than they needed to be.
"We needed RMB for procurement, but converting foreign currency through banks was costly and restrictive."
Faster Currency Conversion, Simpler Payments
After adopting XTransfer, Ben's team found a much more efficient way to manage international payments.
Instead of going through traditional banking procedures, they can transfer Singapore dollars to a local Singapore account, convert the funds into RMB on the XTransfer platform, and pay suppliers in China directly. Faster settlement and a simpler currency conversion process have helped reduce both processing time and unnecessary costs.
For a business making regular supplier payments, saving time and reducing exchange costs has made daily operations much more efficient.
Managing Payments Anywhere
Another advantage for Ben is the flexibility of the XTransfer mobile app.
Whether travelling for business, meeting customers, or away from the office, he can review and complete payments directly from his phone. There is no need to visit a bank or wait in line, making payment management much more convenient.
Whenever assistance is needed, his dedicated account manager responds quickly and provides timely support, helping resolve issues without interrupting the business.
"Whenever we have a question, our account manager is always there to help."
Supporting Smarter Global Business
Today, XTransfer has become an important part of Ben's daily financial operations. Faster currency conversion, more efficient supplier payments, lower exchange costs, and convenient fund management allow his team to spend less time on banking procedures and more time growing their business.
As international trade continues to evolve, Ben hopes to see XTransfer serve even more businesses around the world, making global payments simpler and more efficient for companies of all sizes.



